by Simplus team | Oct 23, 2019 | Admin, Implementation Services, Latest News, Sales Cloud
Your business is unique. To be competitive in our modern world, you have to set yourself apart from your competition. An IDC study found that “85% of enterprise decision-makers say they have a time frame of two years to make significant inroads into digital...
by David Bowker | Oct 22, 2019 | Admin, Australia, Latest News
While universities have always relied on alumni for donations and industry placement for students, corporate relationships are now more vital than ever before. From technological and theoretical advancement, thanks to university-industry partnerships, to the priceless...
by Simplus team | Oct 21, 2019 | Admin, Advisory Services, Implementation Services, Latest News, Salesforce CPQ
As a consultant, your greatest skill is your ability to communicate well—regardless if you’re an IT, management, or financial consultant. Your job depends on your power to understand and convey information adequately and clearly. Consider the three principles below...
by Simplus team | Oct 18, 2019 | Admin, Australia, Latest News, Manufacturing, MFG Page 3, Service Cloud
Gas and electricity are essential utilities for customers all over the world, and customer service cases in this field can make or break the relationship. So when EnergyAustralia found its existing systems not handling customer service workload efficiently, it came to...
by Simplus team | Oct 17, 2019 | Admin, Latest News, Salesforce CPQ
The user experience (UX) is how a person feels when interacting with a product. Certain aspects can be controlled by designers and developers and making smart decisions here elevates the usability of a solution, which is an important component of the user experience....