by Simplus team | Jun 8, 2022 | Admin, Latest News, Media and Communications, Sales Cloud
When most telecommunications companies invest in Salesforce, their initial use case is managing sales and billing. But over the long term, this shouldn’t be the only use case for Salesforce. On the contrary, Salesforce can become a key asset in fundamentally...
by Simplus team | Apr 6, 2022 | Admin, Latest News, Media and Communications, Sales Cloud, Salesforce CPQ
The telecom industry is under constant pressure to innovate faster and deliver the products that customers are willing to pay for. External forces, especially the economically disruptive COVID-19 pandemic, haven’t made this task any easier. In a worst-case scenario,...
by Simplus team | Dec 9, 2021 | Admin, Latest News, Media and Communications, Service Cloud
Delivering field services in the telco industry has never been easy or straightforward. The average field service team is perpetually juggling diverse, competing demands—an endless array of installations, repairs, network issues, upgrades, and so forth. But these...
