by Simplus team | Oct 20, 2025 | Admin, Latest News, Media and Communications
The Salesforce Winter ’26 release arrives with AI, automation, and platform enhancements that are especially relevant for telecommunications providers facing challenges such as service assurance, subscriber lifecycle management, customer retention, and network...
by Simplus team | Apr 1, 2025 | Admin, Latest News, Media and Communications
The Salesforce Spring ’25 release introduces a host of new features and improvements designed to help organizations in the communications and media industries deliver better service, streamline operations, and enhance customer satisfaction. With updates spanning...
by Simplus team | Dec 17, 2024 | Admin, CPQ, Latest News, Media and Communications, Salesforce CPQ
As 2024 draws to a close, it’s clear that the telecommunications industry has undergone significant changes. From the shifting dynamics of consumer expectations to the accelerating pace of digital transformation, telecommunications companies (telcos) have faced the...
by Simplus team | Oct 24, 2024 | Admin, Latest News, Media and Communications
Did you know 87 percent of the world’s population uses a mobile phone? Surveys show almost seven billion mobile users are texting, taking selfies, shopping, trolling crushes on social media, and answering emails daily. That’s a monster load of data and an equally...
