01 Jul Improving CX with Salesforce Order Management
Let’s explore five essential tips for designing a customer-centric ordering experience in Salesforce Order Management:...
05 Jun 3 ways to make Scrum more customer-centric for eCommerce
As part of the digital sales and marketing team, our approach to a new eCommerce project starts with ensuring both parties know what to expect....
06 Apr The 5 W’s of Influencer Marketing
What is Influencer Marketing, and how does a brand go about leveraging it with Salesforce Marketing Cloud? All this and more will be revealed:...
16 Mar Still haven’t found a technology partner? Get one!
When time means money for your eCommerce business to succeed, you can take advantage of technology partners to run your business. ...
02 Mar Your eCommerce buying experience needs a solid order management system
Order management capabilities and order fulfillment options work together to create an extraordinary buying experience for your customers. ...
24 Feb Customer care for eCommerce: What it looks like and how it fits in the journey
Technologies such as live chat, video chat, and AI offer intuitive ways to incorporate a personalized resource for eCommerce customers. ...
18 Dec Simplus Announces the Opening of its Digital Practice and Key Hires
Kim Georgeton, Jerry Claunch, and Kevin Durbin bring decades of executive-level management and Commerce and Marketing Cloud experience....