16 Jun 5 ways to empower customer service with Managed Services
Let’s explore five ways an organization can use a Managed Services partner to empower and upskill its customer service team: ...
Let’s explore five ways an organization can use a Managed Services partner to empower and upskill its customer service team: ...
With the help of Salesforce Manufacturing Cloud as your CRM hub, empowering your customer service reps is a breeze....
The customer service process at Citrix is more customer-driven than ever, thanks to a custom Service Cloud configuration. ...
Pivoting your service model approach? We’ve found that implementing the following five changes have helped other leading manufacturers....
To help manufacturers become customer-centric organizations, we want to cover the unique position manufacturing has in the face of servitization’s demands....
It's the complete five-part webinar series from Simplus all about how to handle culture, operations, and customer service in a new era of remote business—and it's now all on-demand to watch at your convenience! With nearly every professional organization having to suddenly adjust their business model...
After opening presents, the reality sets in: How does this darn thing work? Learn how to make the support experience seamless this holiday season....
The console brings together many benefits in a single, modern interface. Let’s explore some of the many features of the powerful Lightning Service Console....
How would you define the difference between customer satisfaction and customer success? ...