by JNel Wright | Aug 27, 2026 | Admin, Salesforce Billing, Salesforce CPQ
This is Part 3 of a three-part series on the Agentforce Kill Switch Accelerator. In previous articles, we pointed out the risks of finance being your first alert to billing. Then we highlighted the value of closed-loop governance. By this point in the series, the...
by JNel Wright | Jul 28, 2026 | Admin
KEY TAKEAWAYS 1. What is Salesforce Data 360? How is Salesforce Data 360 different from a traditional CDP? Salesforce Data 360 has evolved beyond a customer data platform. In 2026, Salesforce Data 360 serves as the intelligence layer that connects every Salesforce...
by JNel Wright | Jul 9, 2026 | Admin
Everyone wants the Agentic Enterprise. Few are honest about why the results don’t match the ambition. According to Gartner, only 48% of digital initiatives meet or exceed their business outcome targets. After working through dozens of enterprise Salesforce...
by JNel Wright | Jul 7, 2026 | Admin, CPQ
Salesforce stopped selling CPQ in March 2025. For most financial services firms, that news landed somewhere between “we should look into this” and “let’s revisit next quarter.” That instinct is understandable and expensive. The longer...
by JNel Wright | Jun 30, 2026 | Admin
Here’s an unfortunate discovery among RevOps leaders: Most AI projects fail because no one connected the pieces. Can you relate? One tool for automation. Another for agents. Governance was added at the end, with no common thread holding it together. In the...
