by Simplus team | May 20, 2025 | Admin, Data Integration, Latest News
You had the vision, the tech, and the promise of transformative automation—but instead of soaring, your project hit the dust. Maybe adoption is lagging, data inconsistencies are throwing off predictions, or your team isn’t using AI the way you expected. ...
by Simplus team | May 8, 2025 | Admin, Data Integration, Latest News
Think chatbots are the future? Think again. The future doesn’t just answer questions—it anticipates them. By fusing Data Cloud insights with Agentforce AI, you’re launching a new class of digital agents that learn, adapt, and act. These five steps will...
by Simplus team | May 5, 2025 | Admin, Data Integration, Latest News
In this latest AI-First Customer Experience Explainer from the Infosys Knowledge Institute, Simplus’ Honey Bhatnagar—Data & AI Practice Lead with Simplus’ Business Transformation Services—breaks down the critical role of data for AI. Organizations...
by Simplus team | May 1, 2025 | Admin, Data Integration, Latest News
In a galaxy not so far away, go-to-market teams use the power of AI-sourced tools to automate routine tasks and slash administrative burdens. They call it “The Force.” These days, we know it as Agentforce. “Five years from now, most businesses will...
by Simplus team | Apr 29, 2025 | Admin, Data Integration, Latest News, Media and Communications
Agentforce is a crucial investment for telecommunication service providers. Mediating the concerns of retention and rising customer experience while also increasing pivotal automations throughout operations, Agentic AI is the way forward. Check out the infographic...