Wanted: an automated system that reduces time spent on administrative tasks, streamlines managerial duties and payroll, ensures compliance with labor policies and tax information, and likes pina coladas and getting caught in the rain.
While it’s true that a big incentive for updating a company’s computer system is to better serve customers, many businesses now see the benefit of streamlining infrastructure processes that benefit the internal customer. Think about it: Innovative, customized processes mean less time wasted on duplicated work, fewer mistakes, better collaboration within the team and departments, easily accessible and thus time-saving data, and improved communication. In sum, a better system means more productivity, seamless workflows, and more money for the company. Your sales team will love it. And your finance and managerial staff will throw roses at a smart system, too. But what about human resources? How would a department built on interpersonal communication and human behavior benefit from an automated system?
Some would say the final frontier in workplace automation is human resources. Others may scoff at the expense, but an HR department that can maintain a comprehensive employee database — complete with compensation history, certifications, qualifications, achievements, promotion history, and evaluations — as well as have the tools to actively recruit top employees for impactful positions, is money well spent.
Here are three ways Salesforce can transform your HR functions.
1. Build a comprehensive employee database and track wage compensation rates and history.
If everyone in your organization earned the same amount of money each week, payday would consist of the owner walking from desk to desk with a checkbook and a company pen. But, we don’t. And with varying incentive programs, sales commissions, and other compensation packages attached to hourly rates, tracking those wages and weighing them against tax rates and policies can get tricky. One mistake and it’s hello audit, goodbye to total trust.
With Salesforce’s ERP solutions, companies can customize fields to track data that ensures accuracy. And by using a platform that shares controlled data from other departments such as sales, risk management, and accounting, your HR department will have the information it needs to stay compliant with changing labor and tax laws.
2. Map employee performance evaluations, qualifications, certifications, and history.
Although we can’t guarantee the CEO won’t keep mistaking Bob the area manager for Carl, at least your CEO can know of Bob’s accomplishments and qualifications should the opportunity for a promotion arise. Most employees continue to accumulate skills and education long after their hire date, so this information proves valuable when staff changes or filling new positions is necessary. In many cases, some of your best job applicants for an open position may be sitting right under your nose in the cubicle to the left. Salesforce’s HR solutions mean the skills and qualifications of employees won’t be overlooked.
Related: Is Salesforce only for Sales?
3. Post job openings
With unemployment hovering around 4.1 percent in the United States, it’s important for a company to act fast to attract valued job applicants. With cloud-based ERP technology, HR reps can monitor job postings and respond to applicants from any mobile device. No more lost applications. No more delayed job postings. And improved qualification screening among applicants means offers can be extended faster, so you don’t lose out on hiring the most desired applicants.
And Simplus is no stranger to implementing HR solutions with Salesforce. We worked with Lucid Software to help management personnel better understand Salesforce CPQ features and recognize the interdepartmental value in customizing fields that handle the unique needs of the department but are also shareable between departments. “We went from spending half a day each week to build a report to just a click of a button,” says Rob Christiansen, senior director of product management at Lucid.
If your company is currently using Salesforce in your finance and sales departments, but not for HR, you’re missing out. And implementing the HR addition of Salesforce is easy — we can help!
Looking for ways to streamline customer processes or want a better way to manage infrastructure workflow from sales to human resources? We have solutions. Call us! We are Simplus, Success Simplified.