Competition for sales dollars in the tech industry is fierce; companies that aren’t constantly innovating their approach to selling are at risk of becoming quickly obsolete. While a few big-name tech companies like Amazon, Apple, and Google wholly dominate the marketplace, there are actually a whopping 585,000+ tech companies in the U.S. alone, according to Zippia research. Achieving revenue stability and growth in this environment means thinking strategically about how to optimize every facet of revenue-related activities.
That’s why Salesforce unveiled the Revenue Cloud in 2020. Tech companies now have access to a single, highly interconnected revenue ecosystem that is designed to bring stability, efficiency, coordination, automation, and quality control to all revenue-related activities. Revenue Cloud offers a unified platform through which disparate teams—sales, finance, accounting, partners, digital commerce, operations, and IT—can collaborate to optimize every revenue opportunity. Let’s explore four fundamentals that every tech company should understand about the value of Revenue Cloud:
Revenue Cloud optimizes your upsell and cross-sell opportunities
In the tech industry, upsell and cross-sell opportunities are predicated on the ability to meaningfully rectify, update, and analyze customer data. Data, after all, is the only way to truly understand customer needs, priorities, and where customers are on their buyer journey. Extracting actionable intelligence from this customer data, however, is laborious and time-consuming to do manually, often leading to lost upsell and cross-sell opportunities. Revenue Cloud automates intelligence gathering, continuously pulling customer data from CPQ and Billing, ERP, partner relationship management, and B2B commerce systems to serve up a rich portrait of your customers. Moreover, Revenue Cloud relies on a single source of truth for all data, ensuring customer data is never in conflict—particularly valuable for tech companies that…
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