by Simplus team | Oct 16, 2023 | Uncategorized
The telco space is filled with constant M&A, negotiations, and ever-changing customer expectations—all forces that make it especially critical that companies in the market keep their operations top-notch. That means modern, sleek, agile, and adaptable for growth...
by Kevin Willemse | May 22, 2023 | Admin, Advisory Services, High-Tech, Implementation Services, Latest News, Media and Communications
When companies face unmistakable signs of being outpaced by the competition, many companies that are trying to gain a foothold in the crowded comms, media, and tech space weigh the benefits of implementing Salesforce as a technology that will help them outpace...
by Simplus team | Jun 22, 2022 | Admin, High-Tech, Implementation Services, Latest News, Media and Communications
At the start of the year, Simplus identified four key trends for the comms, media, and tech (CMT) space in 2022. These included the ongoing shift to remote work models, the explosion of Web 3.0 innovations, increased emphasis on customer engagement, and a rise in the...
by Simplus team | Jun 8, 2022 | Admin, Latest News, Media and Communications, Sales Cloud
When most telecommunications companies invest in Salesforce, their initial use case is managing sales and billing. But over the long term, this shouldn’t be the only use case for Salesforce. On the contrary, Salesforce can become a key asset in fundamentally...