by Simplus team | Jun 22, 2022 | Admin, High-Tech, Implementation Services, Latest News, Media and Communications
At the start of the year, Simplus identified four key trends for the comms, media, and tech (CMT) space in 2022. These included the ongoing shift to remote work models, the explosion of Web 3.0 innovations, increased emphasis on customer engagement, and a rise in the...
by Simplus team | Jun 8, 2022 | Admin, Latest News, Media and Communications, Sales Cloud
When most telecommunications companies invest in Salesforce, their initial use case is managing sales and billing. But over the long term, this shouldn’t be the only use case for Salesforce. On the contrary, Salesforce can become a key asset in fundamentally...
by Simplus team | Apr 6, 2022 | Admin, Latest News, Media and Communications, Sales Cloud, Salesforce CPQ
The telecom industry is under constant pressure to innovate faster and deliver the products that customers are willing to pay for. External forces, especially the economically disruptive COVID-19 pandemic, haven’t made this task any easier. In a worst-case scenario,...
