by Simplus team | Sep 18, 2024 | Admin, Data Integration, Latest News
Just about every organization wants to leverage AI, but not every organization is truly prepared for it. Enter Salesforce’s AI offering—complete with Data Cloud, Einstein, and, most recently announced, Agentforce. It’s the the ideal platform to accelerate AI...
by Kim Georgeton and William Shrewsbury | Dec 27, 2022 | Admin, Latest News, Sales Cloud, Service Cloud
Businesses are going all in with self-service portals. In the consumer goods industry, 48 percent of companies implemented one or more new self-service B2B digital commerce solutions in 2020 alone, according to Salesforce industry research. Although self-service...
by Simplus team | Feb 27, 2019 | Admin, Community Cloud, Latest News, Sales Cloud, Service Cloud
A simplified journey to excellent partner self-service isn’t complete without incorporating existing content, features, and processes you have already for your partners. The trick is just to make sure you’ve scanned your organization for anything and everything your...
