by Simplus team | Dec 30, 2022 | Admin, Latest News, Retail and Consumer Goods
For the traditionally brick-and-mortar industry of retail, one of the greatest ongoing challenges is finding new ways to create that in-person storefront experience in an increasingly remote, virtual world. Far more than just having a functional eCommerce site,...
by Simplus team | Dec 8, 2022 | Admin, Advisory Services, Change Management, Implementation Services, Latest News, Retail and Consumer Goods, Sales Cloud, Service Cloud
Fiskars—a leader in consumer goods for home, garden, and outdoor—was looking for a more effective approach to managing support cases and warranties. The company reached out to Simplus for an expert implementation of Service Cloud as the perfect solution. Simplus...
by Brian Dalforno | Nov 14, 2022 | Admin, Commerce Cloud, Latest News, Retail and Consumer Goods
Leaders at major retailers and consumer goods organizations are always adapting their strategy to the latest demands and expectations of everyday shoppers. That’s why agile, scalable, and—perhaps most crucially—changeable cloud platforms are foundational to success in...
by Kim Georgeton | Oct 13, 2022 | Admin, Commerce Cloud, Latest News, Retail and Consumer Goods, Sales Cloud
It’s already clear that retail is headed for an especially high-stress holiday shopping season in 2022. With sustained inflation impacting multiple generations of target buyers and ongoing financial recovery from the decline of brick-and-mortar store shopping wrought...
