by Simplus team | Jan 24, 2023 | Manufacturing
No industry has been hit harder by resignations and retirements than the manufacturing industry. The industry’s quit rate tripled during the pandemic, to a point where nearly one in 30 manufacturing employees were leaving their jobs every month, according to national...
by Simplus team | Aug 16, 2022 | Admin, Financial Services, Latest News, Managed Services
Simplus has been working with APCO, an automobile warranty services organization, through our Strategic Services team and a series of mini-projects. Simplus has been APCO’s go-to guide for new integrations, application touchpoints, and general digital...
by Simplus team | Jul 7, 2022 | Admin, Health and Life Sciences, Latest News, Managed Services, Sales Cloud
Streamlined processes and high user adoption are common objectives for many organizations leveraging Salesforce, especially HLS ones. That’s why SelectHealth, a leading health insurance provider, approached Simplus for help better managing its Salesforce...
by Simplus team | Jun 16, 2022 | Admin, Latest News, Managed Services, Service Cloud
Customer service is for many organizations a big money sink—a cost center that consumes copious resources but offers little in the way of a quantifiable return on investment. Despite investments made to improve the consistency and quality of customer service,...
by Simplus team | May 24, 2022 | Admin, Latest News, Managed Services
Many companies are skeptical that they can actually save money by replacing their in-house teams with managed services partners. However, when companies successfully partner with a managed services provider, their IT costs are reduced by 25 to 45 percent. And their...
