by Simplus team | Nov 14, 2024 | Admin, Data Integration, Financial Services, Latest News
Calling all financial services enthusiasts! The Salesforce Winter ’25 release is here, and it’s packed with exciting updates tailored to banking, wealth management, insurance, and more—with a particular focus on the exciting ways Einstein and AI will scale...
by Simplus team | Oct 14, 2024 | Admin, Financial Services, Latest News
Customers expect quick, seamless interactions with their insurance provider for routine requests like price quotes, bundling options, and general coverage information. But what about when the unexpected happens? When disaster strikes and a valued customer faces a...
by Simplus team | Aug 1, 2024 | Admin, Advisory Services, Financial Services, Latest News
While many businesses believe their IT department can handle CRM transformations, there are better choices than this. Relying solely on an internal IT team can present several challenges. Despite undergoing digital transformation, studies show that around 70 percent...
by Simplus team | May 2, 2024 | Admin, Data Integration, Financial Services, Latest News
Sixty-one percent of Americans believe AI could threaten civilization. However, 81 percent of customers prefer companies that offer a personalized experience, and 70 percent say a customized experience in which the employee knows who they are and their history (past...
by Simplus team | Jan 16, 2024 | Admin, Financial Services, Latest News
The onslaught of fintech organizations has long been disrupting the financial services space at large, introducing a slew of new business models, technologies, and cultural approaches to the industry. 2024 will be another transformative year as these fintech ideals...