by Jayneel Patel | Feb 2, 2023 | Healthcare
Payers often get caught up in the administrative side of doing business that they forget that the patients are the members they need to care about. So as insurers face the pressure to deliver convenient access to information and personalized services, this growing...
by Rob Petitgout | Oct 17, 2022 | Admin, Financial Services, Latest News
Ah, insurance. A common necessity that few consumers genuinely love but put up with. The claims process in health, motor, home, and many other subsets of coverage is frequently something consumers avoid dealing with at all costs. But when they must, they make it known...
by Simplus team | Jun 15, 2022 | Admin, Financial Services, Latest News
Insurance organizations are always changing, trying to stay ahead of their policyholders’ needs and, perhaps more critically, distinguish themselves from the plethora of other insurance options they know their customers have. But in the last year alone, over 26...
by Jayneel Patel | Jun 16, 2021 | Admin, Health and Life Sciences, Healthcare, Latest News, Sales Cloud
Want to know what today’s customer experience looks like? Here are some examples. At this very moment, millions of Amazon customers know exactly when their order is scheduled for delivery, thousands are depositing their checks via their bank’s phone app, Doordash is a...
by Dan Kotok | Feb 13, 2019 | Admin, Financial Services, Health and Life Sciences, Latest News
How many non-medical personal attributes do you think it takes to predict a person’s medical costs? 75? 150? Try 442. In the healthcare industry, payers are using data to make their jobs—and the consumer’s healthcare experience—easier. With data, payers can help...
