by Simplus team | Jan 10, 2023 | High-Tech
Gainsight already had CPQ, but it didn’t have it quite right. With a poor CPQ implementation done previously, Gainsight was still experiencing very manual processes with little to no established approvals and an unwieldy product catalog slowing down reps. So...
by Simplus team | Nov 30, 2022 | Admin, High-Tech, Implementation Services, Latest News, Salesforce CPQ
kCura, now known as Relativity for its trademark eDiscovery software of the same name, was facing several challenges related to its complex sales processes and reporting. The company reached out to Simplus for help identifying its pain points, goals, and a path...
by Simplus team | Nov 11, 2022 | Admin, Advisory Services, High-Tech, Implementation Services, Latest News, Managed Services, Salesforce CPQ
Enablon had a fairly complicated product catalog, including a wide variety of products, product options, prices, price rules, discounts, schedules… in short, it was the perfect candidate to benefit from an expert implementation of Salesforce CPQ. Enablon asked...
by Ryan Mah | Nov 3, 2022 | Admin, High-Tech, Latest News, Service Cloud
Now more than ever, buyers care about the quality of the customer service they receive from companies. An astonishing 88 percent of customers say that the experience that a business provides is just as important as the products being sold, according to Salesforce 2022...