by Simplus team | Apr 21, 2025 | Admin, Data Integration, Financial Services, Latest News
Real-time account balance information, telecheck deposits, real-time transaction alerts, and 24/7 chat support? This isn’t your grandparents’ bank. Today’s financial industry provides unprecedented, individualized services for the ideal customer experience beyond...
by Simplus team | Apr 17, 2025 | Admin, Data Integration, Financial Services, Latest News
Sarah Colley is the lead for all things Financial Services here at Simplus, and she’s here with the latest insights on driving the Agentic AI future for the industry. Whether it’s privacy and security concerns or enhancing customer experiences across...
by Simplus team | Mar 18, 2025 | Admin, Data Integration, Financial Services, Latest News
Agentforce is the next frontier for leading banking organizations, providing leaders with the opportunity to use Agentic AI in many unique, value-adding ways: mortgage loan follow-up, lead management, fraud detection, refinancing, customer experience, and more....
by Simplus team | Mar 13, 2025 | Admin, Financial Services, Latest News
Salesforce’s Spring ’25 release introduces cutting-edge features that significantly enhance the capabilities of financial services organizations. From personalized wealth management to tailored insurance solutions, these updates offer advanced tools powered by AI,...
by Simplus team | Jan 23, 2025 | Admin, Financial Services, Latest News
The financial services industry is undergoing an unprecedented transformation. With rapid advancements in artificial intelligence (AI), we’re on the brink of a major leap forward in how financial institutions operate, deliver services, and engage with customers. At...