by JNel Wright | Aug 10, 2026 | Admin
KEY TAKEAWAYS Agentforce performance depends on Data 360 data quality. Agentforce needs accurate, current customer context to make relevant decisions, making data quality, identity resolution, integrations, and governance essential parts of an Agentforce strategy....
by JNel Wright | Mar 30, 2026 | Admin
Before you deploy Agentforce, you need an honest answer to one question: if an autonomous agent updated 200 accounts simultaneously based on your current CRM data, how many of those updates would be correct? There is a dangerous assumption baked into every AI agent...
by Simplus team | Feb 9, 2026 | Admin, Change Management
CRM failure rarely looks like failure. The system is live. Dashboards exist. Licenses renew every year, with little debate. And yet… ROI never quite materializes. Sales leaders quietly question pipeline accuracy. RevOps teams wrestle with incomplete data. Executives...
by Simplus team | Feb 2, 2026 | Admin, Data Integration, Implementation Services
Every CRM promises a 360-degree view of the customer. Few actually deliver it. Marketing has one version of the customer. Sales has another. Service sees a third. The result? Disconnected experiences, missed opportunities, and AI initiatives that stall before they...
by Simplus team | Jan 29, 2026 | Admin, Data Integration, Latest News, Sales Cloud
Did you return from a sales event with a stack of business cards, a list of new contacts, and a renewed motivation to crush that sales quota? You have new information, but how can you turn this data into real opportunities? That’s where Salesforce Data 360 comes in. ...
