by Simplus team | Feb 10, 2025 | Admin, Latest News
What are agents? There are no dumb questions when it comes to the Agentic AI future. Let’s start with the basics. In this video, Steve Seo explains what agents are and how Agentforce works. He also provides examples of Salesforce agents and how they can improve your...
by Simplus team | Nov 21, 2024 | Admin, Data Integration, Latest News
Imagine predicting future purchasing behaviors, identifying at-risk customers, and delighting them with customized service before they churn. Imagine having the tools to empower customer service representatives with real-time suggestions and personalized customer...
by Simplus team | Aug 20, 2024 | Admin, Healthcare, Latest News
Imagine a patient’s treatment plan aligning with their lifestyle with portable, wearable devices to gather data and accommodate unique mobility challenges with flexible patient visits or testing. How about providing a patient experience that effectively treats...
by Simplus team | Aug 1, 2024 | Admin, Advisory Services, Financial Services, Latest News
While many businesses believe their IT department can handle CRM transformations, there are better choices than this. Relying solely on an internal IT team can present several challenges. Despite undergoing digital transformation, studies show that around 70 percent...