by Simplus team | May 11, 2023 | Admin, Latest News, Manufacturing
Don’t be surprised if today’s customers know more about the cars on your lot than most of your sales team. Recent surveys show that around 75 percent of the customer’s experience occurs on digital channels, with customers scouring websites for inventory and model...
by Simplus team | May 2, 2023 | Admin, Latest News, Manufacturing
The new automobile customer may not always be seen, but they are heard. Studies show that almost 90 percent of your customers believe the customer experience is as important as the company’s product or services. And their desire for digitally-fueled vehicles creates a...
by Simplus team | Apr 13, 2023 | Admin, Latest News, Manufacturing
Are your customers part of the one percent? Studies show that only one percent of your automotive customers are satisfied with their car buying experience. That means out of the 100 cars that drove off your lot last week only a literal handful of customers will...
