Agentforce is a crucial investment for telecommunication service providers. Mediating the concerns of retention and rising customer experience while also increasing pivotal automations throughout operations, Agentic AI is the way forward. Check out the infographic...
Agentforce AI doesn’t just make your reps faster—it makes them smarter. It eliminates the manual, time-stealing tasks, so your team can ditch the spreadsheets and focus on what drives revenue. With real-time insights and intelligent automation part of every...
Did you know companies lose almost 20 percent of their revenue growth due to misaligned go-to-market (GTM) teams? That’s millions left on the table—all because of disconnected data, siloed teams, and inefficient processes. It doesn’t have to be this way. Salesforce...
Real-time account balance information, telecheck deposits, real-time transaction alerts, and 24/7 chat support? This isn’t your grandparents’ bank. Today’s financial industry provides unprecedented, individualized services for the ideal customer experience beyond...
Sarah Colley is the lead for all things Financial Services here at Simplus, and she's here with the latest insights on driving the Agentic AI future for the industry. Whether it's privacy and security concerns or enhancing customer experiences across banking, wealth...
Elle Fettig, Principal Consultant within Business Transformation Services at Simplus, is here with an insightful video on how Agentforce and Revenue Cloud—together—make your Salesforce instance even more powerful. Salesforce users can take advantage of full ROI and...
For healthcare providers, Agentforce is fundamentally transformative. Providers can leverage administrative documentation and scheduling support, as well as care communications, patient self-service, and claims assistance all from Agents. Check out the infographic below for more details on this exciting future:
It's World Health 2025, and what an exciting year to celebrate the advancements in healthcare: from transformative business processes to the possibilities of Agentic AI, we see patient care and value only increasing in every subsector. Take a look at just a sample of...
Is your sales team slacking on CRM? Despite your enthusiastic implementation of a new CRM system, adoption has been a bit more bleh rather than booyah. Studies show some companies experience almost a 30 percent sales increase and a 42 percent improvement in sales...