Leveraging Service Cloud for Faster, More Effective Customer Service
Case Studies Service
Getting the Most Out of Partner Community
Leveraging Service Cloud and ERP
Overhauling Customer Management
Using Custom Objects to Transform Processes
Minimizing Custom Code and Decreasing Quote Time
Change Management and Training had been brought in the picture to support with the system launch of a new CPQ implementation.
Simplus worked closely with ALW’s operations team to gather internal and external user feedback in order to develop and execute a Partner Portal reoptimization plan that comprehensively addressed all key pain points.