Case Study

Dynatrace

We minimized custom code and decreased Dynatrace’s quote time.

At a Glance

We deployed a CPQ implementation to sales and renewals teams at Dynatrace for over 30 countries and 10 languages.

Services Provided

Implementation | Change Management

The Challenge

Simplus designed a Salesforce CPQ solution that removed a substantial amount of custom code and allowed sales and renewal teams to quote solely in Salesforce.com. This has decreased time to quote and increased win rates.

Dynatrace challenge
Dynatrace challenge

Simplus designed a Salesforce CPQ solution that removed a substantial amount of custom code and allowed sales and renewal teams to quote solely in Salesforce.com. This has decreased time to quote and increased win rates.

About Dynatrace

In a world comprised of fast-paced expectations, Dynatrace provides a full-stack, automated view of a company’s employee engagement. It provides clients with the ability to quickly resolve customer issues and gain the foresight to prevent future IT and customer service problems.

Headquarters: Waltham, Massachusetts
Industry: Computer Software
Website: www.dynatrace.com

The Outcome

Dynatrace solution

Simplus deployed Salesforce CPQ to sales teams, renewals teams, and channels in over 30 countries and 10 languages. We implemented Quote-to-Order automation from Salesforce to Netsuite and eliminated excessive custom code, allowing an easier roadmap to Salesforce Lightning UI. Finally, Simplus developed videos to walk through the process to ensure adoption.