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Empowering B2B with a suite of Salesforce clouds

Apr 22, 2022 | Admin, Australia, Change Management, Community Cloud, Implementation Services, Latest News, M&C Page 1, Media and Communications, Sales Cloud

What happens when you have a tight deadline and need to transform your B2B process completely? You reach out to Simplus for a stellar engagement and successful kickoff to your new Salesforce setup.

Docero is a marketing and advertising company that wanted to implement Pardot, Community Cloud, and Sales Cloud to make a more functional B2B process for leverage customer management. Simplus used custom objects to capture the necessary data and connect them to the right fields, as well as implementing two Pardot instances to keep Docero’s B2B and B2C contacts separate. Now, Docero’s solution is completely HIPAA compliant for its healthcare clients and leverages stronger marketing thanks to the email templates and workflows created by Simplus.

 

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