Please hold! A better customer experience in telco is on the line
Authors
Simplus team
2025 in review for telecommunications? Intelligent connectivity
The telecommunications industry in 2025 is experiencing one of its most transformative periods in decades. With disruptive technologies maturing at the same time that customer expectations escalate, operators are being pushed to rethink legacy architectures, business...
High tech in 2025: An end-of-year review of major trends
The high tech industry has always defined the frontier of innovation, but 2025 marks a true turning point. Advances in AI, data, and connectivity are no longer isolated breakthroughs—they’re becoming the unified nervous system of every successful technology...
Manufacturing in 2025: An end-of-year review of major trends
The manufacturing sector is evolving faster than ever in 2025, powered by a convergence of AI, data, and IoT technologies. Salesforce’s continued innovation through Agentforce and Data Cloud (now Data 360) has already brought measurable advances in automation,...
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