15 Jun 6 things you can do right now to support our black community
Here are six things we're doing here at Simplus to support our black colleagues and community members. We encourage you to do the same. ...
12 Jun Forbes: How To Engage Consultants in a Successful Build Phase
Ryan's latest Forbes article discusses the build phase and how consultants can actually make this one of the most simple stages of digital transformation....
11 Jun 10 keys to the perfect business and tech design doc
This is the time to lay out what this project is going to look like. These ten sections are a good way to begin your perfect design doc on solid footing: ...
10 Jun Establishing efficient customer service with Service Cloud
Posted at 06:54h
in Admin, Advisory Services, Change Management, Implementation Services, Latest News, Retail and Consumer Goods, Sales Cloud, Service Cloud
Fiskars was looking for a more effective approach to managing customer support. The company reached out to Simplus for implementation of Service Cloud. ...
09 Jun Managed Services DevOps Part 2—Planning and Code Build
We’ll review everything that should happen before development work, some strategies for code building, and other ongoing best practices for DevOps....
08 Jun Salesforce 101 — Lesson #1: Trailhead
Before you get started on your Trailhead journey, let’s break down how it works, the time commitment, and what you can expect to learn. ...
05 Jun 3 ways to make Scrum more customer-centric for eCommerce
As part of the digital sales and marketing team, our approach to a new eCommerce project starts with ensuring both parties know what to expect....
04 Jun Get your business on track with Salesforce — #1 Stabilize
In this series, we will discuss suggestions by the Salesforce COVID-19 Response Team and offer strategies for preparing your workplace for the "new normal."...
03 Jun Modernizing the back-office paper legacy with Sales Cloud
Posted at 07:28h
in Admin, Health and Life Sciences, Implementation Services, Latest News, Sales Cloud
Simplus implemented Salesforce Sales Cloud to modernize TriMed's sales cycle experience and improve field rep operational efficiency....