by Simplus team | Mar 25, 2024 | Admin, Latest News, Manufacturing, Service Cloud
Do you want to eliminate long wait times, improve customer access to 24/7 support, and find ways to make an improved customer experience more efficient and scalable? Hey, who doesn’t? Don’t consider these upgrades isolated processes; look at the complete system. Your...
by Simplus team | Mar 21, 2024 | Admin, Health and Life Sciences, Healthcare, Latest News
A reliable call center customer experience is more important than ever. However, with growing expectations for faster resolution, varied access to customer support, and high attrition rates among healthcare center agents, health organizations are searching for...
by Simplus team | Mar 19, 2024 | Admin, Latest News
Simplus is pleased to announce that our latest workplace culture award is for Best Global Culture 2024 from Comparably! This award is based on direct employee feedback and reviews given anonymously. At Simplus, we thrive on building up a caring, compassionate culture...