by Simplus team | Jan 19, 2023 | High-Tech
When companies serve subscribers, customer service is paramount. A subscriber who is satisfied with the service they receive is likely to keep renewing year after year, generating a reliable stream of annual recurring revenue (ARR). The Temkin Group recently found...
by Simplus team | Dec 6, 2018 | Admin, Latest News, Salesforce CPQ
The most important milestone after your initial sale comes up at the end of your original contract. Your customer has the choice, at that point, whether or not they want to continue to do business with you. Negotiations at this point are critical because any perceived...