by Simplus team | Jun 13, 2022 | Admin, High-Tech, Implementation Services, Latest News, Service Cloud
Quick support and transparency into work case information are crucial for field agents in high-tech. That’s what Advantor, a global security technology integrator, was looking for with an implementation of Service Cloud and Field Service Lightning through...
by Simplus team | Feb 2, 2021 | Admin, Latest News, Manufacturing, Service Cloud
At least 89 percent of customers want to experience modern, on-demand, and digitally up-to-date technology with field service technicians and scheduling. In addition, those organizations who heed the call can experience revenue lifts of 15 percent or 20 percent lower...