by Simplus team | May 11, 2018 | Admin, Community Cloud, Latest News
The aptly dubbed practice of “user experience,” or UX, encapsulates the series of interactions that an end user has with an online interface, and it has become one of the paramount goals for companies looking to further engage customers or increase the efficiency of...
by Simplus team | Apr 2, 2018 | Admin, Community Cloud, Implementation Services, Latest News
Admit it. There has to be a better way to serve your customers. Recently, I had a question about a pair of shoes offered by an online company. With limited information available on the website, I decided to call the company. After pressing “6” for product questions, I...
by Simplus team | Feb 5, 2018 | Admin, Community Cloud, Latest News, Sales Cloud
Depending on your football loyalties (if you have any), you’re either extremely happy or devastatingly disappointed based on the results of last night’s Super Bowl. It’s interesting to see the fans come together as communities to either celebrate or commiserate...
by Simplus team | Jan 9, 2018 | Admin, Community Cloud, Implementation Services, Latest News, Sales Cloud
One of the most amazing innovations in recent memory is the access to all of the world’s information in the palm of your hand. No longer are arguments settled on the strength of someone’s conviction (“Tom Brady has 5 MVP awards. He does!”). Now it takes seconds to...
