by Simplus team | Jan 25, 2024 | Admin, Latest News, Media and Communications
The telecommunications and media industry holds a unique place in business, straddling multiple business models between subscription, services, hardware products, and content creation. A successful player in this space needs to do a little bit of everything to stay...
by Simplus team | Dec 5, 2023 | Admin, Latest News, Media and Communications
In 2023, the telecommunications industry was expecting to confront the usual challenges: convergence of broadband and wireless technologies, mergers and acquisitions galore, and increased demands for seamless, automated CX. But what took off more than anyone could’ve...
by Simplus team | Aug 29, 2023 | Admin, Advisory Services, Commerce Cloud, Community Cloud, CPQ, Custom Configuration, Data Integration, Implementation Services, Latest News, Managed Services, Marketing Cloud, Marketing Cloud, Media and Communications, Pardot, Sales Cloud, Salesforce Billing, Salesforce CPQ, Service Cloud
Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your Own Adventure-styled ebook, we’ll humorously...
by Simplus team | Jul 24, 2023 | Admin, Latest News, Media and Communications
To compete in this business, it’s time to get personal. Did you know 71 percent of consumers expect personalized interactions whenever they engage with a business? Companies are listening. Twilio research recently found that 62 percent of business leaders cite...
by Simplus team | Jun 29, 2023 | Admin, CPQ, Latest News, Media and Communications
For communications and media, the summer business market is hot—not only is the temperature rising on customer demands for entertainment, digital content, and virtually connecting with family and friends, but the Salesforce Summer ‘23 Release has several features to...