Providing a top-notch product or service is essential—but have you ever stopped to consider how your customers feel when interacting with your company? Beyond features and pricing, the real game-changer is the experience you create. Salesforce research found that 80...
What are agents? There are no dumb questions when it comes to the Agentic AI future. Let’s start with the basics. In this video, Steve Seo explains what agents are and how Agentforce works. He also provides examples of Salesforce agents and how they can improve your...
Over the past few decades, CRM solutions have evolved from simple contact management systems into comprehensive platforms that drive customer engagement, streamline operations, and boost sales. Fueled by the increasing need for customer-centric, go-to-market...
0 Comments