Whether through acquisitions or growth, many financial services organizations find themselves dealing with multiple systems containing siloed customer and account data.
Simplus has years of experience with system integrations, and can merge multiple Salesforce instances, integrate Salesforce with external systems, or a combination of both. Get the omnichannel view you truly desire.
If your business struggles to track and maintain cases, achieve or maintain high customer satisfaction scores, or monitor the health of your client accounts, Simplus can architect a solution for you.
Through a combination of system integrations, a Service Cloud implementation, or Sales Cloud customization, Simplus can give you full visibility into your data.
Tracking data and analytics on your customers and accounts can be difficult without the correct data structure. Simplus has experience setting up complex reporting in order to give you visibility into your data.
Leveraging Sales Cloud and custom development, Simplus knows how you give your business a complete bird’s eye view of your data.
Managing a network of partners and resellers can be a massive time commitment and strain on your organization. But the role they play in your organization is crucial.
Salesforce Communities gives your network a self-service portal to manage leads, contacts and data. Simplus has created many custom portals to allow financial services companies to manage their partner network.
Not only has Simplus saved the company and employees in all departments a ton of time and money, they continue to come up with new inventive ways to make our processes more efficient.