At a glance
NorthMarq first reached out to Simplus looking for quality maintenance and support for its Salesforce setup. Now, NorthMarq is now one of Simplus’ biggest Managed Services clients.
Since March 2019, Simplus has worked with NorthMarq as its managed services provider for Salesforce. In that time, we have worked with NorthMarq to maintain and make a dent in its Salesforce product backlog as well as consult on innovative enhancements and updates to the Salesforce instance. NorthMarq was really looking for a consulting team who could come in and make recommendations on how to improve, how to set up a structured release schedule, and how to manage code and environment maintenance.
NorthMarq is a longstanding, major player in the debt, equity, and loan servicing space for commercial real estate owners and investors. It offers acquisition and disposition services for multifamily assets. With a personalized approach, strong national brand, expertise in local markets, and robust loan servicing operations, NorthMarq operates 40 US locations.
Headquarters: Minneapolis, USA
Industry: Financial Services
How Simplus Helped With both a dedicated NorthMarq team from Simplus and additional temporary resources thanks to our flex utilization model, NorthMarq has access to Simplus’ entire expertise in Salesforce and associated technologies. We have kept up with the day-in-day-out maintenance requests as well as pushing forward additional enhancements in the form of “microprojects.”
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