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Elevating the customer journey with Commerce Cloud integration

Feb 21, 2020 | Admin, Latest News, Retail and Consumer Goods

PUMA recently opened its new flagship store in the heart of it all: New York City. As part of this huge retail launch, PUMA required integration between its commerce and order management system and the in-store kiosks featured at the flagship store.

Simplus’ Digital Practice stepped in and provided PUMA with an expert implementation of a custom B2C Commerce Cloud solution to address this need. By connecting the kiosks with Commerce Cloud, the customer journey is better connected, more intuitive, and—like PUMA’s mission statement—”faster.”

 

PUMA

 

Check back every week for the next Salesforce | Simplus customer success story! We’ll be posting a new one every week as part of our “Simplify your quote-to-cash journey” initiative.

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At Simplus, we’ve implemented Revenue Cloud Advanced across financial services organizations navigating exactly this transition. The pattern is consistent: unify the revenue data, get the platform right, and the AI use cases that felt out of reach become the next logical step.