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AI-First Customer Experience Explainers: The Role of Data in AI

May 5, 2025 | Admin, Data Integration, Latest News

In this latest AI-First Customer Experience Explainer from the Infosys Knowledge Institute, Simplus’ Honey Bhatnagar—Data & AI Practice Lead with Simplus’ Business Transformation Services—breaks down the critical role of data for AI.

Organizations leveraging an AI-first data strategy can unlock powerful agentic experiences that are both authentic and automatic. But laying the right foundation with data is key. Whether you’re looking for tips to manage unstructured data management or insights on how to seamlessly integrate AI across enterprise functions, Simplus has the answers.

Learn more about our data strategy for AI in the IKI AI-First Customer Experience Explainer video here. 

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