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Simplus goes ALL in on Agentforce — Announcing our Agentic Launchpad Lab (ALL) for AI-powered Salesforce CX solutions

Feb 14, 2014 | Admin, Data Integration, Latest News

Simplus is thrilled to announce our Agentic Launchpad Lab, or ALL—a space to go ALL in with our clients and partners and co-create next-level customer experiences powered by AI. 

Launching the ALL initiative will help clients take advantage of the latest in Salesforce’s growing selection of AI-led solutions and intelligent agents. Our AI-first approach will lead every session in ALL.

 

How it works

We can bring it ALL to you–OR you can come to us!  Our team makes it easy and flexible to co-create with Simplus ALL options: 

1. Virtual lab: Leverage our virtual lab which can be used 24/7 irrespective of time or location. Our lab is managed by our teams across North America, Europe, and APAC to get full coverage and flexibility. 

2. An onsite lab for you: We bring our lab to you in real time and space for co-creation at your location while still taking advantage of all our assets and capabilities.

3. A visit to one of the Infosys Living Labs: Come visit one of the many Infosys Living Labs across North America, Europe, and APAC—whatever is closest to you. 

 

What Infosys and Simplus provide

Your ALL in experience will include access to a large library of our assets and accelerators. This includes… 

  • Design thinking workshops to empower business value-to-use case ideation and strategy.
  • 150+ identified Agentforce use cases and 50+ pre-built agents that are ready to go for implementation in your organization
  • Persona and user + journey inventory, based on industry, to quickly identify use cases across your value chain 
  • Value/ROI models, based on industry 

 

How to get started 

Prepare for an AI-led co-creating experience by deploying an Agentforce use case, strategizing on the right AI investments for business-critical needs, or getting your data ready for agentic processes. Our Agentforce Multipliers are the ideal way to multiply the value from your AI investment and make tangible progress on your AI maturity. Learn which Multiplier is best for your organization by reading more here.

  • Agentforce LiftOff: If you’ve identified strategic use cases in sales and service where AI agents could be infused into your organization, and you’re already on the Salesforce platform, you’re ready for liftoff. Agentforce LiftOff focuses on driving value and swiftly seeing results from Agentforce capabilities. 
  • AI Spark: If your organization has made some initial investments into AI but wants to better understand how Salesforce can accelerate those initiatives, AI Spark is right for you. AI Spark helps you identify exactly what AI solutions should be built for your business-critical needs and capabilities.
  • Data Catalyst: If you’d like to create more centralized customer information across your systems and lay a foundation of structured and unstructured data before starting with Agentic processes, Data Catalyst is the answer.

 

Get started now

Ready to go ALL in on next-level customer experiences? Partner with us, and let’s co-create in our Agentic Launchpad Lab (ALL). Are you ALL in?

 

CONNECT TODAY:

Honey Bhatnagar

Practice Leader, Enterprise Architecture and Technology Consulting

[email protected]

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