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Drive efficiency and innovation with 6 tools from 1 partner
When it comes to Salesforce, there’s a lot to think about. Robust business technology strategies know that while Salesforce is powerful and a huge uplift for any organization’s customer relations, it can also get very complicated very fast. When you consider the...
Does your organization need to consolidate technology vendors?
World Health Day 2024: The state of healthcare business operations
Build out your provider network management on Health Cloud
The contact center solutions guide for financial services
You had me at “hello.” The power of first impressions can’t be overstated. So, welcoming a customer down the path of long-term brand loyalty with a meaningful greeting or a quick and friendly resolution isn’t a term of endearment–it’s a means to survival. Almost...
How CLM can help every business function
Servitization and AI for healthcare contact centers
For manufacturing contact centers, think system before processes
Do you want to eliminate long wait times, improve customer access to 24/7 support, and find ways to make an improved customer experience more efficient and scalable? Hey, who doesn’t? Don’t consider these upgrades isolated processes; look at the complete system. Your...