Ever wondered how to seamlessly integrate PDFs and external documents with Agentforce? Our latest technical walkthrough breaks down the complete architecture. Throughout the five-part video series, you'll learn how to leverage unstructured documents with Agentforce;...
Articles & Insights
Data Integration
A 2025 midway pulse check on Data Cloud developments
Salesforce Data Cloud continues to revolutionize the way organizations manage, analyze, and leverage their data. With advancements spanning AI-powered insights, enhanced data privacy, and real-time processing, Data Cloud is setting new standards in data management,...
Your AI strategy is only as good as your data
Imagine every application in your business had its own AI assistant—smart enough to make real-time decisions and act dynamically. That's the vision behind Agentforce, Salesforce's agentic AI powerhouse. According to Honey Bhatnagar, Business Transformation Services...
AI Mission Control: Best practices for a successful Agentforce launch
You had the vision, the tech, and the promise of transformative automation—but instead of soaring, your project hit the dust. Maybe adoption is lagging, data inconsistencies are throwing off predictions, or your team isn't using AI the way you expected. You're not...
Top 3 challenges (and solutions) facing high tech with AI on the line
Companies are dealing with an explosion of data, increasingly complex customer expectations, and a competitive talent market—all while being asked to move faster, personalize more, and operate leaner. We understand these pressures. We also recognize that these...
How manufacturers are winning more, delivering faster, and spending less with AI + Salesforce
Manufacturers face a relentless set of challenges: unpredictable supply chains, evolving customer expectations, rising operational costs, and the pressure to do it all faster. Studies show that nearly 80 percent of small—and medium-sized businesses (SMBs) struggle...
5 proven steps to create intelligent AI Agents using Data Cloud
Think chatbots are the future? Think again. The future doesn't just answer questions—it anticipates them. By fusing Data Cloud insights with Agentforce AI, you're launching a new class of digital agents that learn, adapt, and act. These five steps will bring you...
AI-First Customer Experience Explainers: The Role of Data in AI
In this latest AI-First Customer Experience Explainer from the Infosys Knowledge Institute, Simplus' Honey Bhatnagar—Data & AI Practice Lead with Simplus' Business Transformation Services—breaks down the critical role of data for AI. Organizations leveraging an...
The Force is strong with Agentforce
In a galaxy not so far away, go-to-market teams use the power of AI-sourced tools to automate routine tasks and slash administrative burdens. They call it "The Force." These days, we know it as Agentforce. "Five years from now, most businesses will operate in ways we...








