Stay on the pulse of customer needs in retail and consumer goods
Consumer goods companies work with Simplus to better understand their customers.
Adapt to customer demand with ease
The consumer goods and retail industry faces one of the greatest challenges of all: the ever-changing preferences of consumers. Between the rising expectations of end consumers and the drive for more visibility into complex supply chains, eCommerce and storefront sales demand a dynamic system to support revenue effectively.
Simplus and its parent company, Infosys, are equipped with multiple solutions to outfit your organization’s technical processes for this era’s challenges. Read more about the Infosys Salesforce Offerings for the Consumer Goods, Retail, and Logistics Industry here.
PUMA
Case Study
The Simplus digital team has been working with PUMA for years, implementing its Salesforce Commerce Cloud solution several years ago. Ever since then, the relationship has continued to grow.
Gallery Furniture
Case Study
Improved the client’s sales reporting and planning as well as standardized a sales process across all departments.
United Aqua Group
Case Study
United Aqua Group was struggling to find a lead conversion process for member services. Due to this, United Aqua Group was unable to generate better account information, which impacted sales and potential inquiries.
SilencerCo
Case Study
SilencerCo was using a combination of manual systems to track contacts, activities, and other data. As the company grew, they determined that they needed a complete Sales Cloud and Service Cloud implementation.
Make lifelong customers
As a provider of consumer goods, you know that happy customers are the key to your business’s success. You can leverage Service Cloud to manage cases, provide access to knowledge articles and increase customer satisfaction.
Simplus has years of Service Cloud implementation experience. We can provide you with best practices and guidance to make your company successful.
Make lifelong customers
As a provider of consumer goods, you know that happy customers are the key to your business’s success. You can leverage Service Cloud to manage cases, provide access to knowledge articles and increase customer satisfaction.
Simplus has years of Service Cloud implementation experience. We can provide you with best practices and guidance to make your company successful.
Where retailers need to focus their digital spending
In this article, we’ll look at four areas retailers can and should dedicate more of their allotted digital transformation spend.
3 keys to accelerating AI use in storefront retail
In this article, we’ll review three foundational tips to accelerate the use of AI tech in storefront retail.
What consumer goods CIOs need to know about digital adoption
CIOs in the consumer goods industry must lead the charge toward complete digital adoption in their organizations.
3 ways to make Scrum more customer-centric for eCommerce
As part of the digital sales and marketing team, our approach to a new eCommerce project starts with ensuring both parties know what to expect.
Empower your partner network
Managing a network of distributors and resellers can be a massive time commitment and strain on your organization. But the role they play in your organization is crucial.
Salesforce Communities gives your network a self-service portal to manage leads, contacts and data. Simplus has created many custom portals to allow consumer companies to manage their distribution network.
Empower your partner network
Managing a network of distributors and resellers can be a massive time commitment and strain on your organization. But the role they play in your organization is crucial.
Salesforce Communities gives your network a self-service portal to manage leads, contacts and data. Simplus has created many custom portals to allow consumer companies to manage their distribution network.
Integrate with ERP
As consumer goods companies grow, they often suffer from manual data entry and poor quality data. In addition, your important company data can live in multiple disconnected systems.
Simplus has helped hundreds of customers with Salesforce integrations, including integrations with ERP (enterprise resource planning) systems. If your organization struggles to manage multiple systems, let Simplus handle your integration.
Kickstart AI for Your Storefront Marketing
Kickstart AI for Your Storefront Marketing