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Case Study

Gallery Furniture

At a glance

Improved the client’s sales reporting and planning as well as standardized a sales process across all departments.
Komatsu - the challenge

The Challenge

This client wanted to enhance their sales process and focus on a number of areas, including achieving data-driven forecasts, standardizing the sales stages, and migrating to LEX.
Komatsu - the challenge

About Gallery Furniture

Gallery Furniture is a national leader in sales for an independent furniture retailer. Gallery Furniture prides itself on its ability to deliver furniture the SAME DAY a customer purchases furniture – often within hours of payment.
Headquarters: Houston, TX
Komatsu - the challenge
Komatsu - The Outcome

The Outcome

We designed and implemented a customized solution to meet their forecasting needs to help improve the client’s sales reporting and planning as well as standardizing a sales process across all departments.

THE RESULTS

Increase in forecast accuracy
Standardized sales process
Happy Client 9.5/10 CSAT

THE DELIVERABLES

1 Live Train-the-Trainer Events
2 Quick Reference Cards
1 Comprehensive Training PPT Deck
2 Training Videos
1 Change Workshop

Komatsu - The Outcome
Web Developer at Simplus |  + posts

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