Our Solution Services team is comprised of subject matter experts who are dedicated to helping you solve unique technical challenges in your organization that may affect the way you approach your implementation. The Solution Services team has the expertise to evaluate your environment, identify potential challenges and opportunities, and design personalized solutions to ensure that you maximize your investment and achieve your business outcomes.
See how the Simplus team can help you with your Solution needs.
Chris Gardner
Director of Solution Services
An experienced Salesforce consultant and developer with a focus on implementation, best practice consulting, and marketing, Chris has over ten years of experience in consulting for small to large businesses. He fosters healthy client relationships from initial engagement through handoff. Chris also has experience turning client requirements into actionable system designs and following best practices to implement and optimize Salesforce solutions.
- 23x Salesforce certified—Cross-cloud and architecture expertise
- Extensive background in consulting and product development
Erich Rusch
Director,
CPQ Presales Solutions
As Director of Configure, Price, Quote Presales Solution, Erich helps engage customers in the pre-sales cycle and work hand-in-hand to help organizations envision how CPQ and QTC products can transform the way they sell and interact with their customers.
Erich is also the former Founder and Chief Strategy Officer of CirrusOne, which was acquired by Simplus in February 2018. Prior to the acquisition, was recently named the No. 4 Fastest Growing Consulting Firm in North America by Consulting Magazine for its 740 percent growth from 2013 to 2016 prior to the acquisition.
Erich Rusch is one of the most recognized CPQ executives and architects in the market. As one of the early members of BigMachines, he has architected the largest and most complex solutions in the industry including organizations in the Fortune 20. At CirrusOne, he was one of the earliest team members to implement Steelbrick (now Salesforce CPQ) and led CirrusOne to be the first partner in the ecosystem to obtain top-tier cloud quoting Salesforce certifications.
Erich’s expertise includes:
- Complex configuration and engineer-to-order integration
- Advanced pricing and discounting
- Quoting including dynamic contracts, quotes, and e-signature integration
- Contract lifecycle management
- Channel and customer self-service
- Guided Selling, Expert Mode Configuration, and Solution Selling
- Quote-to-Order Conversion and Billing Integration
Empower Your Customers with Smarter Self-Service
Provide Faster Customer Solutions
Improve Customer Communications
Gain Instant Access to Customer Data
Simplus thoughtfully listened to our needs and translated those into impactful solutions. I would highly recommend Simplus as a partner.
