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Education and Public Sector in Spring ‘25: What to watch

Education and Public Sector in Spring ‘25: What to watch

Salesforce’s Spring '25 release brings innovative updates to the public sector and education industries, empowering organizations to better serve their communities, improve operational efficiency, and create personalized experiences for students and citizens alike. As...

Communications and media in Spring ‘25: What to watch

Communications and media in Spring ‘25: What to watch

The Salesforce Spring '25 release introduces a host of new features and improvements designed to help organizations in the communications and media industries deliver better service, streamline operations, and enhance customer satisfaction. With updates spanning from...

Healthcare in Spring ‘25: What to watch

Healthcare in Spring ‘25: What to watch

The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and deliver personalized experiences to patients and providers alike. With innovations across...

Ask an Agent: Chatbots v Agentic AI

Ask an Agent: Chatbots v Agentic AI

Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. Providing an easy-to-grasp and crucial explanation of the difference between standard chatbots...

Consumer goods and retail in Spring ‘25: What to watch

Consumer goods and retail in Spring ‘25: What to watch

The Salesforce Spring ’25 release brings several key updates tailored to meet the particular needs of the consumer goods and retail industry. Companies in this sector must keep up with customer demands, streamline operations, and improve overall efficiency—all the...