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Case Study

Web Industries

At a glance

From Health Check to multi-year Strategic Services: growing a partnership with a leading manufacturing service provider.
Komatsu - the challenge

The Challenge

Simplus and Web Industries have partnered the past several years over ongoing Strategic Services support and micro-projects focused on Web Industries’ Salesforce instance, including Sales Cloud and Pardot.
Komatsu - the challenge

About Web Industries

Web Industries has been providing precision converting and outsource manufacturing services to innovative companies that make everything from the latest commercial airliners to juice boxes, network cables, and medical testing consumables. Materials that Web Industries has slit, spooled, cut, or printed can be found around the world and in nearly every home in North America.
Headquarters: Massachusetts
Industry: Manufacturing
Komatsu - the challenge
Komatsu - The Outcome

The Outcome

Simplus first engaged with Web Industries through a Health Check from our Advisory practice, reviewing how Web Industries was leveraging Salesforce Sales Cloud and where it could improve to get the most value out of its investment. This engagement grew into an ongoing managed services partnership with our Strategic Services practice over the past several years, including several micro-projects such as a migration of data into Pardot.
Komatsu - The Outcome

Successful migration of Web Way Sales Process from an external system to Salesforce


Successful conversion of Workflow Rules into Lightning Flows

Stood up Salesforce Mobile App

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