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Case Study


At a glance

Due to an array of manual processes and lack of data visibility, sPower was unable to get a clear picture of their business. We were asked to implement Sales Cloud to get sPower back in control of their data.
Komatsu - the challenge

The Challenge

sPower sells access to solar power hubs. This sales model is unlike selling traditional products or services since the unit of sale is megawatts vs. dollars. To add to the complexity, there is a limited amount of megawatts available per hub and a factor of regional proximity. sPower used multiple “tracker spreadsheets” with no single repository for critical contact information such as landowners, utility contacts, CAISO engineers, legal representation, and more. sPower had no formal process or solution to store the history behind business decisions (e.g., why a certain acreage was used instead of what was stated on the option agreement). This confusion led to lost efficiency and revenue.
Komatsu - the challenge

About sPower

Headquartered in Salt Lake City, with offices in San Francisco, Long Beach, and New York City, sPower is the largest owner of utility-scale operating solar assets in the US. With 150+ operating projects and more than 5GW of projects under development, sPower is a leading renewable energy developer and independent power producer (IPP).
Headquarters: Salt Lake City, UT
Industry: Manufacturing
Komatsu - the challenge
Komatsu - The Outcome

The Outcome

We imported and cleansed data from each of the “tracker spreadsheets” to provide one central repository for all types of contacts, including clients, landowners, utility contacts, CAISO engineers, and legal representation. We created and led training sessions for two different groups: sPower’s internal Salesforce admin and general end users. This additional training and support from the Simplus team helped ease the transition into the new platform and processes. We integrated Outlook, Sharefile, and Dropbox with sPower’s Salesforce instance. These integrations allowed the sPower team to use tools they were familiar with while ensuring all data still ended up in Salesforce. We created custom objects (i.e., solar projects and solar project opportunities), workflows, triggers, and more to work with sPower’s nontraditional sales model. In addition, we configured automations to increase efficiency.
Komatsu - The Outcome

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