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Case Study


At a glance

Simplus helped Grace transition to a global, standardized quoting and pricing process with premier CPQ expertise ensuring success at every step.
Komatsu - the challenge

The Challenge

As part of its long-term strategic vision, the Grace Materials Technologies segment sought to drive differential growth by honing its commercial engine. Specifically, Grace wanted to transition to a global, standardized quoting and pricing process on a standard global data platform in order to drive cross-functional efficiency and pricing guidance. Simplus was chosen after we demonstrated our CPQ expertise in an initial RFP and showed partnership and flexibility in breaking our implementation out into two parts: first, an Advisory & Design phase. Second, we picked up the build later to support Grace while it was going through an acquisition.
Komatsu - the challenge

About Grace

Built on talent, technology, and trust, Grace is a leading global supplier of specialty chemicals. Its two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of customers around the world. Through customer-driven innovation, strategic acquisitions, flexible worldwide manufacturing, and the talent of its people, they maintain strong strategic positions and unmatched customer relationships with many of the world’s best companies. Grace is committed to delivering value, safely and sustainably, to customers, to stakeholders, and to the communities in which Grace operates.
Headquarters: Columbia, Maryland
Komatsu - the challenge
Komatsu - The Outcome

The Outcome

First, Simplus worked closely with Grace to understand its current pricing structure and functionality and its future vision for how processes should work in the updated data model with CPQ. During the build execution, Simplus turned the roadmaps of analysis and design into a reality for Grace. We stood up CPQ objects in a more standardized data model and configured functionality for a standardized pricing methodology. Finally, Simplus ensured the long-term success of these changes by providing post-go-live support to Grace with training sessions across all end user groups.
Komatsu - The Outcome

Visibility for margin expectations and exceptions


Ability to manage customer pricing lifecycle in 1 system

Improved linkage of pricing artifacts and actuals

Framework for future enhancements


Increased average deal margin

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