SPECIAL PROMOTION
ADOPTION
HEALTH CHECKS
MAXIMIZE ROI FROM SALESFORCE
You’ve implemented Salesforce, and you’re anticipating great results. However, the reality seems to underwhelm your expectations when you notice low user adoption rates and a lack of understanding about how to use Salesforce in day-to-day tasks. Something’s wrong. And it’s not necessarily the technology—it’s the adoption.
Great adoption comes from a deep understanding of your business model, its day-to-day user challenges, and the solutions they need. By ensuring your Salesforce technology is people-centered and communicated to all levels of the organization, you can find greater Salesforce adoption and stronger ROI. Adoption Health Checks from Simplus are the first step to improving that user experience.
You’ve implemented Salesforce, and you’re anticipating great results. However, the reality seems to underwhelm your expectations when you notice low user adoption rates and a lack of understanding about how to use Salesforce in day-to-day tasks. Something’s wrong. And it’s not necessarily the technology—it’s the adoption.
Great adoption comes from a deep understanding of your business model, its day-to-day user challenges, and the solutions they need. By ensuring your Salesforce technology is people-centered and communicated to all levels of the organization, you can find greater Salesforce adoption and stronger ROI. Adoption Health Checks from Simplus are the first step to improving that user experience.
HOW IT WORKS
Over the course of about five days, a Simplus change management consultant will engage with your team to quickly find the problems, analyze the data, and provide a report on how to improve your Salesforce user adoption. We’ll assess inefficiencies, interview team members on different levels, observe pain points, and evaluate the overall end user experience.
With all this information, our team can then deliver an analysis report and future state strategy customized to your organization moving forward. Additionally, one week before the five-day engagement, we’ll send out an anonymous survey to your users to get a head start on identifying weaknesses. Ultimately, you’ll have our expert recommendations in real-time so you can start improving adoption immediately.
THE HEALTH CHECK PROCESS
Set expectations with an in-depth discussion, introduce team members, and conduct stakeholder interviews.
Conduct ride-alongs to observe the existing Salesforce functionality and usage.
Manage an analysis of survey results, metric evaluations, and adoption report compilation.
Prepare a read-out of what we’ve learned, observed, and best practices that could be implemented immediately.
Provide recommendations for next steps and explain how continued engagement could extend adoption and greater ROI.
One-Sheet
ADOPTION HEALTH CHECKS
You can utilize more features and alleviate common end user pain points with a simple Adoption Health Check from Simplus—the fastest way to start maximizing your Salesforce investment.
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Get in tune with your end users and discover the path to a more user-friendly Salesforce org with an Adoption Health Check.
