Elevating the Partner Experience in Manufacturing

Every industry is feeling it: the demand for greater servitization. Everyone, consumers and businesses alike, is looking for the “Amazon experience” in their buying and selling interactions. Manufacturers who recognize this and prepare such an omnichannel integrated journey for their distributors, suppliers, contractors, and more have a distinct advantage against their peers. A partner relationship management (PRM) tool is integral to this.

In this ebook, you’ll review three key steps to preparing for PRM as a manufacturer:

• Roadmapping the future state and all affected players
• Building out your partner community architecture
• Continuous maintenance and ongoing enhancements to stay competitive