Case Study

SAS

Simplus implemented Salesforce + CPQ to enable a full end-to-end modernization initiative.

At a Glance

CRM to ERP integration where SAS can see all invoices and shipments made, take payments directly in CPQ, and see transactions with 360-degree customer view.

Services Provided

Implementation Services | New Salesforce Customer: Lead to Order Mgmt + Ecommerce

The Challenge

SAS’s growth was held back by legacy systems and manual processes.

  • Outdated Oracle ERP system was slow and didn’t adapt well to changes.
  • Existing solutions lacked mobile functionality and had difficult training.
  • Large information and time gaps existed between departments.
  • Management lacked real-time visibility into forecast status and employee activities.
  • Quoting took place in Excel, leading to errors and margin loss.
Sas Case Study Challenge
Sas Case Study Challenge

SAS’s growth was held back by legacy systems and manual processes.

  • Outdated Oracle ERP system was slow and didn’t adapt well to changes.
  • Existing solutions lacked mobile functionality and had difficult training.
  • Large information and time gaps existed between departments.
  • Management lacked real-time visibility into forecast status and employee activities.
  • Quoting took place in Excel, leading to errors and margin loss.

About SAS

Southern Anesthesia & Surgical supports dental practices with their pharmaceutical, surgical equipment and supply needs. SAS is known for a comprehensive product selection and the best customer service in the industry. Strong manufacturer relationships, efficient business processes, and superior quality brands allow SAS to offer substantial savings on the items today’s practices need to survive and thrive every day.

Headquarters: West Columbia, SC
Industry: Health and Life Sciences
Website: http://www.sasrx.com

The Outcome

Sas Case Study Outcome

Simplus implemented Salesforce + CPQ to enable a full end-to-end modernization initiative. The result was a CRM to ERP integration where SAS can see all invoices and shipments made, take payments directly in CPQ, and see transactions with 360-degree customer view.

  • Improved customer experience via quote consistency and visibility into purchasing behavior.
  • SAS is now competing with greater innovation and speed to market.
  • Increased sales rep efficiency and mobility.
  • Centralized data for processes has increased collaboration between siloed teams.
  • More revenue and prevented errors in the quoting and order management process.
Sas solution image