Case Study
SAS
At a glance
CRM to ERP integration where SAS can see all invoices and shipments made, take payments directly in CPQ, and see transactions with 360-degree customer view.
The Challenge
SAS’s growth was held back by legacy systems and manual processes.
○ Outdated Oracle ERP system was slow and didn’t adapt well to changes.
○ Existing solutions lacked mobile functionality and had difficult training.
○ Large information and time gaps existed between departments.
○ Management lacked real-time visibility into forecast status and employee activities.
○ Quoting took place in Excel, leading to errors and margin loss.
About SAS
Southern Anesthesia & Surgical supports dental practices with their pharmaceutical, surgical equipment and supply needs. SAS is known for a comprehensive product selection and the best customer service in the industry. Strong manufacturer relationships, efficient business processes, and superior quality brands allow SAS to offer substantial savings on the items today’s practices need to survive and thrive every day.
Headquarters: West Columbia, SC
Website: http://www.sasrx.com
Industry: Health and Life Sciences
The Outcome
Simplus implemented Salesforce + CPQ to enable a full end-to-end modernization initiative. The result was a CRM to ERP integration where SAS can see all invoices and shipments made, take payments directly in CPQ, and see transactions with 360-degree customer view.
Improved customer experience via quote consistency and visibility into purchasing behavior.
SAS is now competing with greater innovation and speed to market.
Increased sales rep efficiency and mobility.
Centralized data for processes has increased collaboration between siloed teams.
More revenue and prevented errors in the quoting and order management process.
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