Case Study

Infinera

“Simplus listened to us and understood what we were trying to do. Their team had the expertise to offer creative solutions tailored for our implementation. Simplus was also flexible and adaptable throughout the project.”

—Susan Parker, Director at Infinera

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At a Glance

Throughout all of the integration tasks, Infinera’s top priority was automation in all things. This is where Simplus and our expertise in CPQ implementations was critical.

Services Provided

Salesforce CPQ | Implementation Services

The Challenge

Infinera faced twice the workload and twice the amount of transactions following its acquisition of another similarly-sized company. Previous pricing tools from both organizations—homegrown and largely manual—would not scale to meet the needs of the new, combined company. Turning away from the old workarounds and processes, Infinera reached out to Simplus to get started with Salesforce CPQ for the automation it needed in its sales cycle.

Both Infinera and the acquired company had been using Salesforce previously. Adding the CPQ element was a natural next step for furthering growth and encouraging automation.

Challenge Infinera
Challenge Infinera

Infinera faced twice the workload and twice the amount of transactions following its acquisition of another similarly-sized company. Previous pricing tools from both organizations—homegrown and largely manual—would not scale to meet the needs of the new, combined company. Turning away from the old workarounds and processes, Infinera reached out to Simplus to get started with Salesforce CPQ for the automation it needed in its sales cycle.

Both Infinera and the acquired company had been using Salesforce previously. Adding the CPQ element was a natural next step for furthering growth and encouraging automation.

About Infinera

From the metro edge to the optical core, Infinera’s solutions are built upon proven expertise in optical, packet optical, and IP transport, leveraging software-enabled automation capabilities that simplify service provisioning and reduce operational complexity in multi-layer, multi-domain, and multi- vendor networks.

Headquarters: Sunnyvale, CA, USA
Industry: High Tech
Website:  infinera.com

Simplus brought key CPQ experience that we really needed.

—Susan Parker, Director at Infinera

The Outcome

Outcome Infinera

How Simplus Helped

Simplus helped Infinera with a complete end-to-end Salesforce CPQ implementation. After being selected as Infinera’s partner of choice based on our reputation and proven expertise in CPQ, Simplus got to work. First, Simplus and Infinera worked together to ensure Salesforce CPQ was seamlessly integrated with the existing Salesforce instance. Next, Simplus configured CPQ to meet Infinera’s particular needs and sales processes.

Throughout the implementation, Simplus was a true partner, easing the internal learning curve with the new CPQ implementation. Now, internal processes are more streamlined and the sales cycle has greater accuracy at Infinera. Salesforce is now truly the single source of truth at Infinera, which no longer has to rely on multiple systems. Working with Simplus, Infinera was able to speed up organizational automation with CPQ and is working to grow its CPQ instance further by expanding its product catalog.

ABILITY
TO RAMP UP QUICKLY

ESTABLISHED A KNOWLEDGE BASE TO GET STARTED WITH CPQ

ADVANCED AUTOMATION OF INTEGRATION WORKFLOWS

ABILITY
TO RAMP UP QUICKLY

ESTABLISHED A KNOWLEDGE BASE TO GET STARTED WITH CPQ

ADVANCED AUTOMATION OF INTEGRATION WORKFLOWS