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Case Study


At a glance

Simplus implemented Salesforce CPQ and Salesforce Billing. The new automation has streamlined the Greenbits Quote-to-cash experience immensely.
Komatsu - the challenge

The Challenge

As a new company laying the foundation for operations, selecting the right systems and processes was critical to success. This included creating a centralized location to handle contracting and billing tasks. Greenbits used multiple systems, software, and manual processes to get their contracts out, which was time-consuming and made forecasting business health difficult. In addition to this, Greenbits offers a wide array of product types and configurations that differ based on compliance from state to state. Ensuring compliance with each order was a manual process that wasted time and valuable resources. If Greenbits hoped to grow their business, they knew it was time to find some help. Aly Payne, IT Director, was tasked with finding the right partner for the CPQ and billing project. Simplus came highly recommended from an admin at another company that Simplus had worked with. Aly held several planning calls before deciding to move forward with Simplus on the engagement. The top reason they picked Simplus was the team structure and resources they had in place. A big part of Greenbits decision to move forward with Simplus was their ability to meet a tight deadline of 13 weeks for the initial phase and a specific budget.
Komatsu - the challenge

About Greenbits

Greenbits is the complete cannabis retail platform/dispensary POS software. We increase sales by providing business solutions that make regulated retail safer, smarter, and easier. Greenbits serves more retailers, processes more transactions, and rings more sales than any other retail platform.
Headquarters: San Jose, CA, USA
Industry: High-Tech
Komatsu - the challenge
Komatsu - The Outcome

The Outcome

How Simplus Helped First and foremost, Simplus met all of their timelines and stayed within set budgets. Aly Payne also appreciated the fact that she could help direct and add input but also lean on the Simplus project team to do the actual work. This enabled her to take care of her many other duties at Greenbits. Aly was particularly impressed with how quickly the project team could problem solve and navigate issues that surfaced with the billing initiative thus allowing Greenbits to implement Salesforce Billing in record time. Greenbits implemented CPQ first and then Salesforce Billing second. The billing project went very well and was underway within two weeks. Greenbits is now creating and sending invoices using Salesforce Billing, collecting payments electronically with a hosted payments page, and automatically calculating the sales tax using Vertex. This has streamlined their Quote-to-cash experience immensely. A favorite feature of the Simplus implementation was their ability to handle the complexity of fulfillment to multiple locations. This happened through grouping, solutions groups, and advanced order management. This allowed Greenbits to take a big combined order and divide it among different fulfillment centers. Greenbits has a wide array of product types and configurations that differ from state to state. The built-in logic has been key to their business success in ensuring compliance with state regulations and rapid growth.
Komatsu - The Outcome








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