Salesforce 101

Getting started with the world of Salesforce can be intimidating, but it doesn’t have to be. Many just need a brief introduction into the core elements of Salesforce to feel more comfortable as day-to-day users on the platform. This ebook is here to provide that foundation and explain the high-level benefits of Salesforce for every professional, no matter their department.

In this ebook, you’ll learn…

• What Trailhead is and how it is your go-to for continued Salesforce learning
• How Salesforce goes far beyond the sales department
• The tangible differences between Salesforce Classic and Lightning
• The foundational elements of Community Cloud from a business perspective
• What collaborative benefits Salesforce Chatter unlocks
• How to take Salesforce anywhere with Salesforce Mobile features